At InstallMetrix, LLC and our affiliated companies (“Affiliated Companies”), we respect your privacy.  We want to maintain your confidence in our handling of any data and information that is collected during your visit to our website, including the use by our advertiser and publisher affiliates and other (“Partners”) of our Dashboard reporting tool (“Dashboard”), and any information collected during your use of the InstallMetrix download manager which manages the download and installation of certain software which you have selected (“Installer Software”).  We have developed and provided this Privacy Policy to inform you of our practices and policies regarding the collection, use, maintenance, and disclosure of your personal data and information in connection with our website, the Installer Software, and all related services, applications, components, programs, software, directories, tools and information made available and utilized through each of the foregoing (collectively, the “Services”).

We are committed to providing you with adequate information so you can make an informed decision whether to use our Services and whether you wish to voluntarily provide any personal data or information, e.g., your name, e-mail address, telephone number, etc. Our Privacy Policy is described in the following sections.


Cookies are small data files that are written to and stored on your hard drive when you visit a website.  They do not read files on your hard drive.  Web beacons (or clear GIFs) are small pieces of software code placed on webpages.

Like most websites and installer software products, we use cookies and web beacons for a variety of purposes, including personalizing a user’s experience of our website, making it easier for users to complete forms and otherwise recall certain Service settings that you have chosen previously, counting the users who visit that webpage, or to deliver a cookie to the browser of a user viewing that page and/or helping us identify your general geographic location by determining your IP address.  Our cookies do not track user movement once you leave our website, except for noting your destination address.

Most web browsers allow the user to be notified upon the proposed installation of a cookie and the user can then decline the cookie.  Even if you decline the cookie, you may continue to use our entire website.

We use data and information received from our cookies for marketing purposes, to personalize and improve our offering of Services, to present, measure and research the effectiveness of our Service’s offerings, advertisements, and communications to you, such as by determining which pages you visit, which ads you click on, communications you respond to, and functionality you use, to store and allow retrieval of information that you have provided to third party services that are integrated with the Services, and configuration preferences, to customize the content and advertisements provided to you through the Services and/or to evaluate our website's technical capacity and to review navigational structure of our site, e.g., to revise or restructure our website for easier and more intuitive movement throughout. 

Currently, the data and information we collect with cookies is only reviewed in an aggregated form, which is not personally identifiable.  In the future, however, we may correlate the data and information received from cookies with personally identifiable information, to identify specific users and track their website usage.  This personally identifiable information will be limited to contact information, such as the user’s name, address, phone number, fax number, and e-mail address.  Our use of this combined information will continue to be solely for the purposes stated above with respect to information collected through cookies.

Whether or not the data and information received from cookies is correlated to any specific user, we do not, and will not, disclose, sell, rent or share any data or information derived from cookies with any third parties other than to our Affiliated Companies, except for personally identifiable information saved in cookies when you register for an InstallMetrix Service (such as the Dashboard) as we disclose in accordance with our policy for Voluntarily Provided Information set forth below, or as otherwise stated in this Privacy Policy. 


We also review data and information contained in log files located on our web server, which record the date and time of each visit to our website, the user’s IP (internet protocol) address, the referring IP address or domain (the prior website visited), the language of the user’s browser, and the files viewed on our website (including HTML pages, graphics, etc.).  We use log file information to analyze data in the aggregate to determine the trends and usage of our site and to determine your general geographic location. We cannot correlate the log data to identify specific users.

We do not, and will not, disclose, sell, rent or share any information derived from log files with any third parties other than to Affiliated Companies and Partners, or as otherwise stated in this Privacy Policy. 


During your use of the Installer Software and related Services, we may collect information of a technical nature, including, without limitation, the following: the type of browser you are using, your means of connecting to the Internet, your operating system and CPU type, your Internet protocol (IP) address and information about the version of any software comprising a portion of the Services that you use, your geographic location and the domain name of your Internet service provider (ISP) and/or diagnostic information which describes how our Services are operating on your system and whether the installation of offered software was successful. 

We may use information collected during your use of the Installer Software and related Services to manage and improve upon the Services, provide software, products, offerings, and services that you have requested, to communicate with you, internally research and analyze your use of the Installer Software and other Services and/or provide you with offers for other software, products, offerings, features and/or services.

We do not, and will not, disclose, sell, rent or share any personally identifiable information your use of the Installer Software and related Services with any third parties, other than our Affiliated Companies, Partners, Service Companies, or as otherwise stated in this Privacy Policy. 


If you register for an InstallMetrix Service (such as the Dashboard), respond to a request for information or make any other online request of us, you will be voluntarily providing personally identifiable information.  If you do not agree with this Privacy Policy, we ask that you please do not provide the requested information. You may nevertheless continue to use most of our Services, subject, however, to the collection of information as discussed above.  If you have previously provided personally identifiable information by registration for our Services, you may request to be removed from our active database of mailing lists (see the discussion below).
Voluntarily provided information is used to send you announcements of new Services, Services interruptions, updates, and promotional information, as well as to provide the Services that you request, or better customer service.  We share personally identifiable information with our Affiliated Companies, as well as with our Partners who may provide requested Services to you or otherwise contact you directly.  Moreover, we rely on various third-party service companies (“Service Companies”) to provide certain services (e.g., credit card billing) for which it is necessary to provide users’ personally identifiable information. 

We do not, and will not, disclose, sell, rent or share any personally identifiable information received as a result of enrollment, registrations or e-commerce transactions on our website or our other Services with any third parties, other than our Affiliated Companies, Partners, Service Companies, or as otherwise stated in this Privacy Policy.

Please note that although we may seek to require that Affiliated Companies, Partners, and Service Companies use information regarding our users only in the ways permitted by this Privacy Policy, we do not control and are not responsible for their privacy practices, or those of any other party.


Our Internet Service Provider (“ISP”) also collects certain information about your visit which is likely the same information contained in a log file that we collect and analyze.  In addition, our ISP has access to back-up files containing the personally identifiable information that you voluntarily provide (even if your input fails).  We believe that the ISP does not currently disclose, share, release, publish, disseminate, rent or sell any personally identifiable information to any third parties (other than as required by law), but does use the log files to analyze data in an aggregate form, which is not personally identifiable information.  In any event, as we have no control over the acts and omissions of our ISP with respect to the collection of information and data, we can assume no liability in those regards.


Through our website, during the use of the Installer Software or in connection with other Services, you may connect to third parties’ websites via hyperlinks, and the connections may or may not be obvious.  Partners may also collect information via an offering linked to or otherwise accessible via the Installer Software or other Services or by the use cookies or web beacons downloaded through our Services. We do not have access to the cookies or web beacons employed by Partners through our Services.  We are not responsible for the collection, use, maintenance, sharing, or disclosure of data and information by such third parties.  We encourage our users to be aware of the varied privacy policies of websites that they visit.  Both our Privacy Policy and a third party’s privacy policy may apply if any of our Services are provided in connection with or as a co-branded offering or service with a third party.


We maintain and review e-mail correspondence that you send to us.  We will use the personally identifiable information disclosed in the e-mail.  Because such correspondence contains information that is not transmitted through the Services (including the operation of our website), it is not subject to the terms of this Privacy Policy. 


In addition to disclosures to our Affiliated Companies, Partners, and Service Companies, and regardless of anything in this Privacy Policy to the contrary, we may disclose personally identifiable information, with or without prior notice to you, when we believe that the law requires it, in response to subpoenas or at the demand of governmental agencies, to protect our Services, systems or business, to protect other visitors to the website, or to respond to an emergency.  If you partake, or we reasonably suspect you of partaking in any illegal activity we may also disclose your personally identifiable information, even without a subpoena, warrant or court order.  We may also make disclosures of your personally identifiable information with your affirmative consent.


Although we use reasonable efforts to maintain the privacy of your personally identifiable data and information, due to technological limitations, and the risk of unlawful interceptions and accessing of transmissions and/or data, we cannot completely assure you, and you should not expect, that your personally identifiable data and information, and any other electronically communicated information, will be absolutely confidential.

For any e-commerce transactions, we would use industry-standard commercial encryption technology to protect the data and information that you transmit to us via our website.  Although this technology is not flawless, we believe that it provides reasonable protection for your data and information.  We will endeavor to update our protective devices as encryption technology develops further.

Once received, personally identifiable information is protected from outside InstallMetrix by “firewalls,” and access within InstallMetrix is limited to those persons on a need-to-know basis.  We also seek to require our Affiliated Companies, Partners and Service Companies to exercise reasonable efforts to maintain the confidentiality of your information.


You have the right, at any time, to review and/or modify any of your personally identifiable information that you provide during registration, or any other voluntarily provided information. You may also remove yourself from our active databases of e-mail lists.  To do so, you should send an e-mail to requesting that (a) we provide a copy of your profile of personally identifiable information, (b) we update or modify certain personally identifiable information, or (c) you be removed from our databases of active e-mail lists.  We will endeavor to comply with your request as soon as reasonably possible.  To protect your confidentiality, we can only send a requested profile to the e-mail address listed in the profile.  In any event, our back-up files will maintain copies of your personally identifiable information.  We reserve the right to contact former partners, customers or users of the Services from time to time.


Our Services, including our website, not directed at children under the age of 13.  If you are younger than 13, please do not provide any personally identifiable information in connection with your use of our Services.


We reserve the right to transfer any and all information that we collect from our visitors to a third party in the event that we sell or transfer substantially all of our assets related to the Services to such third party.


Due to changing technological and marketing demands, we must reserve the right to change our policies regarding the privacy of your personally identifiable information in the future.  If that happens, we will endeavor to promptly update this Privacy Policy.  We may also attempt to provide a message to users of our Services (including our website) whose e-mail addresses we have, in conformity with this Privacy Policy, advising of any such change(s).  Your continued use of the Services following changes to this policy will indicate that you accept the changes.  For ease of your review of any changes, the following is a list of the date of all revisions to this Privacy Policy:
Version                                                                                  Date Promulgated
Version 2.0                                                                            August 1, 2014


We hope that this Privacy Policy helps you to make an informed decision whether to use our Services (including visiting our website) and/or to provide us with certain information. 

If you have any questions, concerns or problems, we encourage you to contact us at  You may also contact us to receive a paper copy of this Privacy Policy.  We greatly appreciate your suggestions on how we can improve our Privacy Policy or any aspects of our Services.